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The Privacy Policy of yiioi.shop will prevail.
In order to use the various services operated by our group (hereinafter collectively referred to as the "Service"), we ask customers to carefully read the following "Privacy Policy".
Acquired Information
The information acquired by our group to achieve the purpose specified in "4. Purpose of Use of Acquired Information" includes the following (hereinafter (1) and (2) are collectively referred to as "Acquired Information").
Information acquired by our group from customers.
Personal information refers to personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Act (Law No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act"). Information.
Name, date of birth, gender, occupation, etc. that can identify a specific individual.
Information used in combination with specific personal information, such as address, telephone number, account information (email address, password, etc.), nickname, etc.
Credit card information.
Personal attribute information such as hobbies, family members, age, etc. combined with personal information.
Customer identity verification information.
Information on franchise stores and store owners, etc. that customers submit to our group when requesting and using this service.
Information acquired by our group when using this service.
We collect the following information related to the use of this service, whether or not it is personal information.
Information related to the customer's use and display of this service, such as the service content used by the customer, the date and time of use, the number of times the customer uses the service, the customer's online behavior when using the service (this includes cookie information), access (including information related to the status of use, such as logs, device information used, operating system information, location information, and information related to communication with the customer, including IP address, browser information, browser language, etc.) Posts, photos, videos, comments, transaction messages, reviews, and other information posted or transmitted by the customer on this service.
Information about your payment status for using this service
2. How to collect information
The Group collects information about customers who use this service through the following methods.
How to enter information directly into this service
Methods for customers to provide information to the Group by email, post, in writing, by phone, etc. (The Group records telephone conversations with customers to improve the quality of response, etc.)
Methods for collecting data when customers use and view this service
Methods for mechanically collecting content displayed on third-party services with the customer's consent.
3. Management of acquired information
The personnel in charge of the management and use of acquired information business of our Group shall strictly manage the information acquired from customers and take measures to prevent unauthorized access, loss, leakage, falsification, etc. of personal information. We will make every effort to handle our personal information business with caution.
Purpose of use of acquired information
Our Group will use the acquired information for the purpose of use notified to customers when acquiring/collecting information, the purpose of use specified in the Terms of Use, or the following purposes.
To contact and provide information on various matters related to this service.
To provide this service.
To simplify the input of information required when registering as a user of this service.
To coordinate information between services related to customer applications.
To confirm email sending service requests and send emails.
To confirm and send purchases related to this service.
To make requests, payments, and confirmations related to this service.
To send rewards for surveys for your cooperation, etc.
To send prizes for sweepstakes, etc. requested by you.
To investigate and analyze the use of this service, etc.
To improve and enhance the content of this service to make it more satisfactory, or to develop new services.
To credit judgment and credit management related to this service.
Used to customize the content of this service according to the customer's preferences.
Used to survey satisfaction with this service.
Used to aggregate information obtained by statistically processing the acquired information and publish it as a survey result.
Used to conduct research and development of this service and new services.
Used for marketing purposes, such as providing information and notifications about this service, new services, and various other services.
Soliciting cooperation in surveys, participating in various events, reporting results, etc.
Posting or displaying advertisements for the Group or third parties.
Posting or displaying product information in services provided by the Group or third parties.
Solving problems related to the operation of this service.
Preventing unauthorized use and ensuring the security of this service.
5. Providing acquired information to third parties.
The Group provides acquired information to third parties in the following cases.
If you provide information about this service, and our Group deems it necessary to provide this service.
The customer will use the information of other customers provided only to the extent necessary to use this service in accordance with the terms of use of this service, and shall not use the information of other customers without the prior consent of each customer. It will not be provided to any third party. In addition, the acquired information will be made public on this service within the period determined by our Group.
When our group deems it necessary for the operation and provision of the service.
We use delivery companies, payment agents, subcontractors and other third parties to deliver products, make payments, respond to customer inquiries, respond to inquiries from our group to customers, provide related after-sales services, etc.
When a court, administrative agency, regulator or other public agency requires you to provide the information obtained in accordance with laws and regulations, etc.
When our group deems that providing information is necessary to resolve disputes with third parties or protect the rights and interests of users of this service or third parties.
In order to study and analyze the use of this service, when our group provides it to third parties commissioned to conduct such research and analysis.
When you provide information to a third party for the purpose of publishing or displaying advertisements for our group or a third party.
When you provide product information to a third party for publication or display in services provided by our group or a third party.
When you provide information to an academic research institution for academic research.
In order to detect and prevent fraudulent use by credit card issuers, we collect information such as your list and purchase history, information recorded when you use this service, and the status of your use of this service when you provide information to the issuer of the credit card you use.
In addition, if the Company Group deems it necessary to provide the acquired information, it may provide the acquired information with the consent of the customer.
Entrusting the processing of acquired information to a third party.
The Company Group may entrust all or part of the acquired information to a subcontractor within the scope necessary to achieve "4. Purpose of use of acquired information". At that time, we will thoroughly review whether the subcontractor meets the screening criteria set by the Company Group and ensure that the acquired information is properly managed by signing a contract.
Joint use of acquired information.
The Company Group will jointly use the acquired information among group companies within the scope necessary to achieve "4. Purpose of use of acquired information".
Information used jointly
Acquired information specified in "1. Acquired information"
Scope of joint users
The Company Group defines in the preface of the "Privacy Policy"
Purpose of joint use
To achieve "4. Purpose of use of acquired information"
Responsible for joint use management
Mercari Co., Ltd.
Use of "Cookies", etc.
You can configure whether to allow the use of cookies. Many web browsers automatically allow the use of cookies, but you can also change your browser settings to block the use of cookies.
If you disable cookies, you may not be able to use the Service properly or the ad settings that require cookies may not be reflected.
The Company Group automatically receives your cookie information, ad/page views, usage environment, etc. from your browser and records it on our server, and automatically records your email address when you log in to the Service. We will use this information to improve the Service and provide you with convenience, such as maintaining and protecting sessions; for security reasons, such as maintaining and protecting sessions; and to develop new services to make the Service and advertising content more tailored to customer needs.
For more information on the use of cookies, please refer to the Cookie Policy.
Use of "Logs" and "Device Information" etc. The Group
collects
IP addresses, browser types, browser languages, etc., which are automatically generated when users access the Service.
This information is used to analyze the user environment, provide better services, and prevent fraud that interferes with the normal provision of the Service. Search-related logs are saved and managed in a way that does not identify individuals and are used for purposes such as generating statistical data.
Device Information
The Group may collect device information, such as device identification information.
This information is used to provide better services and prevent fraud that interferes with the normal provision of the Service.
Correction of Personal Information by the Group
If there is a change in personal information that may affect product delivery or settlement, such as the name and postal code of the city, town, village, etc., the name of the financial institution, or the expiration date of a credit card, the Group may change the recorded personal information.
Management and security of personal information.
The Group stores the collected information securely on servers that are not accessible to general users and strives to prevent unauthorized access, loss, destruction, falsification, or leakage.
Information about minors
: If you are a minor, you must obtain consent from your parents, guardians, or custodians to the contents of the "Privacy Policy" and the Terms of Use, etc. before you can use this service in accordance with the "Privacy Policy" and the Terms of Use, etc. Full consent is required.
Improvement and update of the "Privacy Policy"
The Group will strive to improve the "Privacy Policy" appropriately.
The "Privacy Policy" may be revised in accordance with changes in laws and regulations, business needs, etc. If the "Privacy Policy" changes, the Group will notify customers.
As a customer, please be sure to check the latest "Privacy Policy" before accessing this service or using the services of our Group.
Procedures for disclosure, modification, and suspension of use of personal information
Customers can review and modify the personal information registered in this service at any time.
If a customer requests the Company to disclose personal information that cannot be confirmed in this service, the customer may make a disclosure request in accordance with the procedures separately established by the Company, except in the following cases.
When the disclosure of information may cause damage to the life, body, property or other rights and interests of the person or a third party.
When the disclosure may cause significant obstruction to the normal operation of the Company's business.
When the disclosure violates laws and regulations.
When it is impossible to confirm whether the disclosure request comes from the person.
After the disclosure, if the customer determines that the personal information held by the Company is not true, the customer may request to modify, add or delete the personal information in accordance with the procedures separately established by the Company. In this case, the Company will promptly investigate within the scope necessary to achieve the purpose of use and modify, add or delete the personal information based on the results of the investigation.
Please note that if you request the disclosure of personal information that cannot be confirmed in this service, you may be charged a disclosure fee in accordance with the procedures separately established by our Group.
Definition of Terms
The terms used in this policy are defined separately in this policy.
Email: yiioishop@gmail.com
Tel: +44 20 3987 6243